Honig´s Europe does not take any responsibility for differences between pictures or drawings and the original (i.e. colour, size) as well as misprints.

Honig´s Europe is under no circumstances responsible for injuries or other damages of any kind, which result from an improper using of equipment, as well as using damaged equipment.

2. Orders and Prices

All prices (mentioned on the price list or webpage: www.honigs-europe.com) include GST. The prices are in EURO and understood as EXW out of our location in Mainz Germany.

Shipping takes place on invoice to recipients risks and costs.

Circumstances, that hamper or disable the production/shipping of our products, i.e.force majeure, war, strike, rebellion, official measures, lack of energy or resources, operating break down, failure of suppliers relief us from our obligation of delivering.

3. Return and Exchange

Return and Exchange is possible within a period of fourteen (14) days with the original invoice or receipt. The time limit starts with the obtain of the goods. Online orders will be on time if sended out within the limit.

All goods, that remain at the recipient for more than fourteen (14) days are considered as bought. There is no possibility of return/exchange for specifically manufactured goods (i.e. embroided hats) or goods clearly produced for personal requirements.

All goods have to be mailed back to:

Honig’s Europe
c/ DBV e.V.
Flugplatzstrasse 31
55126 Mainz

Tel.: +49 (0) 6131 6233184
Fax :+49 (0) 6131 6233184
Mob.+49 (0) 177 2422380

Evident damages have to be claimed immediately. Non evident damages fall under the regulations of the law. All claims within the legal limit have to be addressed to the above mentioned contact.

Evidently damaged packages are to be opened under attendance of the deliverer. In case of products being damaged a damage report will be filled out. Please note, that we can not respect your claims without this report.

In case of return, the recipient has to pay the shipping costs, if the value of the order is less than 40,00 € (fourty). If the value is more than 40,00 €, Honig´s Europe takes care of the shipping costs.

If the goods are undamaged, unused and originally packed, Honig´s Europe will pay back the value immediately by bank transfer or in cash.

4. Due Date, Payment and Default

The price becomes due immediately within 14 days. If the recipient comes in default, it is Honig´s Europes right, to demand interests of 5% above the ECB rate of interest p.a. If a higher loss/damage to Honig´s Europe is proved, Honig´s Europe has the right to claim for it.

5. Inclusion, Retention

The recipient has a right for inclusion only, if his claims are considered effective or accepted by Honig´s Europe. Moreover, the recipient is only authorised for a retention, if his claim is based on the same contractual relationship.

6. Property reservation

The goods remain the property of Honig´s Europe until full payment or settlement of all obligations.

7. Defectiveness Liability

If the product is deficient, the recipient can request repair or replacement delivery. If Honig´s Europe is not able to proceed with repair/replacement delivery due to disproportion, or if it is delayed over the appropriate time limits out of reasons, that Honig´s Europe is responsible for, or if it fails due to other reasons, it is the orderers choice, to either request a discount or step back from the contract and claim for compensation.

If not mentioned further below, other claims are impossible – no matter out of what legal arguments. Honig´s Europe is not liable for damages, that did not arise on the delivered good, especially Honig´s Europe is not liable for missed profits or other capital losses of the orderer.
The above mentioned regulation is not valid, if the cause of the damage is based on intention or negligence or there is a personal injury. Moreover it is invalid, if the orderer claims as per §§ 1, 4 Produkthaftungsgesetz.

If Honig´s Europe neglects a contract essential duty, the liability to pay property damages is limited to the usually arising damage.
Limitation is regulated by the legal limits.

8. Data Protection

Your address will be saved in our data base in order to guarantee a quick and correct handling. The treatment of your data happens under conformity of the regulations of the Bundesdatenschutzgesetz

9. Inefficacy of a Direction

In case of a inefficacy of a direction in these terms of business, Honig´s Europe has the right, to replace the ineffective direction with an effective direction, which will have as much corresponding economical success as the ineffective.

10. Shipping Conditions

1. Shipping: All orders will be packed and shipped ex Mainz immediately after the payment is confirmed. Payment is possible by credit card (Visa or MasterCard) or bank transfer.

2. Times and Costs:

a) Shipping Time within Germany is 1-2 Days, Express Service available on request.
Prices: All Shipments: € 8,00 (will be automatically added to invoice/charged to credit card).

b) Shipping Time within Europe is 1-3 Days, Express Service available on request.
Prices: All Shipments: € 15,00 (will be automatically added to invoice/charged to credit card).

c) Shipments conditions: DDP

d) For orders with a value of € 250,00 and more (excluding shipping costs) we will create an individual and interesting shipping offer!

e) Honig´s Europe has the right to refuse (temporary or absolute) shipping out goods on invoice, i.e in case of default, ongoing default summons. In such cases shipping is only possible by paying in advance.

3. In case you should not like an item, please send it back to us within 14 days (sending out in time is sufficient). Please mark your account number (for the repayment) and the item you are sending back. Shipping costs will have to be covered by you, if the value is less than 40,00€. Shipments with unpaid costs will not be accepted by us.

4. Honig´s Europe will only accept unused, originally packed goods for return. Please remove tags and foils only, once you are sure you will keep the items.

5. In case we will identify signs of usage, or if the original packing has been removed, Honig´s Europe will not accept these items for return/exchange. Those items will be send back to you on your costs.

6. Please note, that the 14 day time limit is not valid for copyable items like books.

7. In case of further questions do not hesitate to contact us at info@honigs.europe.com or phone: +49 (0)6131-6233184

11. Legal Domicile

If the orderer is located in a foreign country (including EU), or can his place of residence not be determined, the legal domicile is Mainz, Germany.